Why was my account deleted?

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We want everybody to have the best chance possible of meeting somebody at UltraCupid and to do this we have established some terms of service.

We remove people who violate the site terms of service and that display dishonest or inaccurate details on their profile. We also remove people who are abusive to other members.

COMMON REASONS FOR ACCOUNT REMOVAL

  • Your use of the site and our services violated the site terms of service.
  • Your profile contained misleading or dishonest information including incorrect country/location.
  • Your email address no longer exists according to your email provider.
  • You did not complete the registration process which is to join the site, validate your email address, upload a photo and optionally complete your profile information.

WHAT TO DO IF I WANT MY ACCOUNT BACK?

We are working to provide the best dating site experience for everybody and keeping our service clean of fake accounts and dishonest people is part of achieving this goal. You are welcome to join again and create an account in accordance with our terms of service and usage policy.

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